Dave Broussard A/C & Htg.
  • Service
  • Broussard, LA, USA
  • Up to $15.00 per hour, DOE + Benefits
  • Hourly
  • Full Time

Medical, Dental, Vision, Paid Holidays, Paid Vacation, Retirement Plan


Dave Broussard Air Conditioning and Heating Company is searching for a talented and motivated individual to coordinate and dispatch our team of technicians and take care of our clients.  The position requires a motivated person that is detail oriented and is able to work as a team member to ensure superior service to all our customers.  Multi-tasking and top notch customer service is a MUST! Previous experience as a dispatcher is a HUGE plus!

Pay Scale: Up to $15.00 per hour, DOE + Benefits

Benefits: Medical, Dental, Vision, Paid Holidays, Paid Vacation, Retirement Plan

Work Hours: 40+ hours, Monday through Friday, some overtime when needed

Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Multi-tasking and customer service skills a must!

Required Qualifications:

  • High school diploma or general education degree (GED)
  • Previous dispatching experience
  • Advanced customer service skills
  • Ability to multi-task is a MUST
  • Geographical knowledge of service area or map reading skills
  • Knowledge of industry is recommended but not required
  • Intermediate computer skills; especially Excel

Qualifications Desired:

  • Excellent verbal skills
  • Professional phone skills
  • Strong interpersonal skills 
  • Energetic personality
  • Well organized and ability to work independently

Dave Broussard A/C & Htg.
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